Our Cookies Policy

We use cookies on this site and this policy explains what they are and why we are using them.

By using our website you agree to the use of cookies as described in this Cookie Policy.

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What are cookies?

A cookie is a small text file which is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server so that the website can remember some information about your browsing activity on the website. The cookie will collect information relating to your use of our sites, information about your device such as the device’s IP address and browser type, demographic data and, if you arrived at our site via a link from third party site, the URL of the linking page. If you are a registered user or subscriber it may also collect your name and email address, which may be transferred to data processors for registered user or subscriber verification purposes.

Cookies record information about your online preferences and help us to tailor our website to your interests. Information provided by cookies can help us to analyse your use of our sites and help us to provide you with a better user experience.

Cookies are either ‘session’ or ‘persistent’ cookies, depending on how long they are stored for:

  • Session cookies are only stored for the duration of your visit to a website and are deleted from your device when you close your browser;
  • Persistent cookies are saved on your device for a fixed period of time after the browser has closed and are activated each time you visit the website where the cookie was generated.

In addition to cookies, we also use web pixels. A web pixel is a line of code which is used by a website or, less frequently, a third party ad server to measure a user’s activity, such as interaction with an advert or request for a quote.

Are Cookies Enabled?

To check to see whether cookies and enabled and either enable or disable please find your browser on the list below for step-by-step instructions:

Internet Explorer

  1. Click on ‘Tools’ at the top of your browser window and select ‘Internet options’, then click on the ‘Privacy’ tab
  2. If your Privacy level is set to Medium or below, this will enable cookies in your browser. Settings above Medium will disable cookies.

Google Chrome

  1. Click on ‘Tools’ (or the spanner icon) at the top of your browser window and select Options or Settings
  2. Click the ‘Under the Hood/Bonnet’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
  3. Selecting ‘Allow local data to be set’ will enable cookies

Safari

  1. Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
  2. Click on ‘Security’, then ‘Accept cookies’ and select ‘Always’ to enable cookies

Firefox

  1. Click on ‘Tools’ at the top of your browser window and select Options, then select the Privacy icon
  2. In the first drop down menu labelled ‘Firefox will:’ select ‘Remember History’ to enable cookies

Others
There are a number of other browsers available that will all have their own unique way of setting cookies, for assistance with these individual browsers please refer to the browser’s help section

Can I enable cookies for Be Energy Smart, but not other sites?

It is possible to only accept Cookies when you are on the Be Energy Smart site by adding our web address to a ‘safe list’. Here’s how to do this in different browsers:

Internet Explorer

  1. Click on ‘Tools’ at the top of your browser window and select ‘Internet options’, then click on the ‘Privacy’ tab
  2. Under the ‘Settings’ menu slide the bar to the top, so that ‘Block All Cookies’ is selected
  3. Click the ‘Sites’ button and enter www.BeEnergySmart.co.uk in the ‘Address of website’ bar, then select ‘Allow’

Google Chrome

  1. Click on ‘Tools’ (or the spanner icon) at the top of your browser window and select Options or Settings
  2. Click the ‘Under the Hood/Bonnet’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
  3. Now select ‘Block sites from setting any data’ then select the ‘Manage exceptions’ button
  4. In the ‘Hostname Pattern’ field type www.BeEnergySmart.co.uk and ensure that the ‘Behaviour’ is set to ‘Allow’

Safari

  1. Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
  2. Click on ‘Security’, then ‘Accept cookies’ and select ‘Only from site you navigate to’

Firefox

  1. Click on ‘Tools’ at the top of your browser window and select Options, then select the Privacy icon
  2. In the first drop down menu labelled ‘Firefox will:’ select ‘Use custom settings for history’
  3. Click the ‘Exceptions’ button
  4. In the ‘Address of web site’ field type www.BeEnergySmart.co.uk and click ‘Allow’

Other
There are a number of other browsers available that will all have their own unique way of setting cookie exceptions, for assistance with these individual browsers please refer to their help section.

Any Questions?

If you have any questions or concerns about any of our cookies or policies, please feel free to email us at info@beenergysmart.co.uk

Further information and contact details

If you need to get more information about Cookies here are some places to start looking:

For more information about cookies please visit www.allaboutcookies.org and for more information about behavioural advertising in particular please visit www.youronlinechoices.com.

For further information about Google Analytics please see: http://www.google.com/analytics/learn/privacy.html. To prevent tracking by Google Analytics across all websites visit: http://tools.google.com/dlpage/gaoptout.

General information about data protection may be found at:

Information Commissioner’s website: http://www.ico.gov.uk
Direct Marketing Association: http://www.dma.org.uk
Consumer advice from the DMA: http://www.dmaresponsibility.org

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